Shipping policy
Shipping cost
Standard shipping is free on every order. Any optional expedited service and its price will be shown at checkout when available.
Order processing
Orders placed by 2:00 PM Central Time on a business day begin processing according to the stated handling period. Orders placed after the cut-off, on weekends or on US public holidays begin processing on the next business day.
Orders are processed Monday through Friday within 1 to 2 business days.
Delivery estimates
| Stage | Estimated time |
|---|---|
| Handling | 1 to 2 business days |
| Transit | 2 to 3 business days |
| Total estimated delivery | 3 to 5 business days |
Delivery estimates are not guarantees and may be affected by carrier delays, severe weather or an incomplete address.
Tracking
Tracking information is emailed after the carrier accepts the shipment. Tracking may take up to 24 hours to display movement.
Address changes and delivery issues
Contact support@decklivo.com immediately if an address is incorrect. If an order has shipped, changes may no longer be possible. Report a package marked delivered but not received within 7 days so we can help investigate with the carrier.
Business Information
DECKLIVO
510 S EXTENSION RD
MESA, ARIZONA 85210,
UNITED STATES
Email: support@decklivo.com
Phone: +1 505-528-5177